Advanced Notice. Due to staff holidays, we will not be shipping any goods the week commencing the 22nd October. Any order received after 12.00 noon, on the 18th October will not be shipped until Tuesday the 30th October. We are sorry for any inconvenience caused by this but you can place an order on line any time during this period and we will ship all orders received on the 30th.
Thank you for you understanding
Our prices have been adjusted to account for the fact that VAT is not applicable on some of our products for people who have diabetes. (In the event that an order is placed by a professional organisation e.g Vets, VAT will be added to these products)
VAT has to be applied to all vatable products at the UK rate for any orders coming from the EU unless you have VAT registration in which case you need to email the number to us to have the VAT deducted.
Although every effort is made to despatch the products within five working days of receiving your order, sometimes due to circumstances beyond our control we are not able to do this. However, every effort is made to get your order to you as quickly as possible.
Orders are usually shipped Tuesdays and Thursdays. Any order received after midday Thursday will be shipped on the following Tuesday.
IF YOU ARE ORDERING FROM OUTSIDE THE EUROPEAN UNION THEN PLEASE EMAIL FIRST TO ASCERTAIN THE POSTAGE COSTS. WE WILL SHIP TO MOST PARTS BUT WE DO NOT TAKE RESPONSIBILITY FOR LOSS OF THE GOODS IF THE COUNTRY IS NOT PART OF THE AIRSURE NETWORK. (for a list of countries within the AIRSURE network please see our Terms and Conditions page)
Please do not go ahead with your order if you are placing ordering for a health service or placing a commercial order. Please phone 01473 659729, or email email@example.com. We need to add VAT and issue an invoice for ALL non-retail sales.