For individuals with diabetes - VAT is not charged on the Ascensia Blood glucose testing products, Urine testing products or books. However, VAT is included, if this is appliacble.
Orders made via the web site for surgeries, clinic etc, will have VAT added to orders where applicable.
No individual order will be processed without receipt of payment. Credit cards can either be used on line or if preferred the order with the credit card number can be phoned through to 01473 219 501 or faxed to 01473 219 049 or a cheque/PO together with the order can be sent by post.
Orders are usually shipped within 24 hours of receipt of order during the working week. As we use the Post office for all our mail we cannot guarnatee delivery times except for when the overnight secure alternative is selected.
Postage charges
For orders totalling less than £5.00 - First class 1.00p
For orders between £5 and £15 - First class £1.50
For orders between £15 and £50 - First class £3.00
For orders between £50 and £250 - These will be sent out by the Post Office Special Delivery service which guarantees delivery before 1.00pm on the day after posting. Not guaranteed on Saturday. - £8.00
For all orders over £250 items will be sent out by overnight carrier - £12.00
For overseas orders (Europe) please add -£6.00. This will cover the cost of most small orders. If the cost is considerably higher then we will email you before debiting your credit card.
