For individuals with diabetes - VAT is not charged on the Bayer Blood glucose testing products, Urine testing products or books. However, VAT is included, if applicable on other products..
Orders made via the web site for surgeries, clinic etc, will have VAT added to orders where applicable.
No individual order will be processed without receipt of payment. Credit cards can be used on line or if preferred the order with the credit card number can be phoned through to 01473 219 501 or faxed to 01473 219 049 or a cheque/PO together with the order can be sent by post.
Orders are usually shipped within 24 hours of receipt of order during the working week. As we use the Post Office for all our mail we cannot guarantee delivery times except for when the overnight secure alternative is selected.
Postage charges
For orders totalling less than £5.00 - First class 1.50p
For orders between £5 and £15 - First class £2.00
For orders between £15 and £50 - First class £4.00
For orders between £50 and £250 - These will be sent out by the Post Office Special Delivery service which guarantees delivery before 1.00pm on the day after posting. Not guaranteed on Saturday. - £10.00
For all orders over £250 items will be sent out by overnight carrier - £15.00
For European orders (Europe) £7.00 will be charged for orders under £30.00, £11.00 for orders over £30.00. For orders from outside Europe please email your order to us and we wil quote for the shipping costs.